https://synappsehealth.com/en/askadoctor/?ref=producthunt
man using 'Talk to a Doctor' app
How does it work?
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Download the application
The application is free on both the AppStore and GooglePlay, only pay for medical reviews
Choose the type of consultation
Depending on your needs, you can create an open or closed question
Ask a question
Provide as much relevant information as possible and then send a message
Make a payment
Satisfaction guaranteed or you can request a refund
Provide additional information
If necessary, the doctor may ask you some additional questions
Evaluate your experience
The doctor will answer your question within 24 hours. Once you’ve received and read the message, you can then rate your consultation
istructions screen
push notification screen
Features:
Instructions and advice
When writing a message, remember the details. The more accurate the message, the better the answer. Our detailed instructions will help you here.
Instant notifications
What if your question is still unanswered? Try to stay calm, remember that the doctor has 24 hours to respond. You will receive a convenient ‘new message’ notification via your phone.
Evaluation of consultations
Our doctors will do their best to provide you with a reliable and helpful answer to your question. By evaluating your experience, you can assess the results of their work. Feedback is extremely valuable to us as it can help us improve our service for current and future users.
What our customersare saying
As an older person, I require a lot of help from my family members. I don’t want to burden them and it’s difficult for me to get to a specialist on my own. Online consultations with a doctor via this application have enabled me to keep my finger on the pulse. They’ve provided me with useful advice in relation to medicine interactions.
The opening hours of most clinics clash with my working hours. The "Talk to a Doctor" application provides total flexibility with regards to this. I even pay less than I would if I were to make a doctor’s appointment offline!
I have three very energetic children and as expected, the holiday period can be incredibly stressful. I am no longer worried about making medical appointments whilst abroad as I can ask a question at any time with this app.
As an older person, I require a lot of help from my family members. I don’t want to burden them and it’s difficult for me to get to a specialist on my own. Online consultations with a doctor via this application have enabled me to keep my finger on the pulse. They’ve provided me with useful advice in relation to medicine interactions.
The opening hours of most clinics clash with my working hours. The "Talk to a Doctor" application provides total flexibility with regards to this. I even pay less than I would if I were to make a doctor’s appointment offline!
I have three very energetic children and as expected, the holiday period can be incredibly stressful. I am no longer worried about making medical appointments whilst abroad as I can ask a question at any time with this app.
FAQ
You can send one message - read the instructions carefully to include all of the necessary information. We do this to minimize the time in which you receive an answer.
If the doctor needs more data - they will send you a question and you will be able to send another message - this process may be repeated as needed.
No, you only pay once. Your payment covers the entire consultation until completion. A doctor may ask many questions if they do not have enough information to answer.
Yes, we have made every effort to ensure the full anonymity for our users.
We do not collect any information about you in our mobile applications (only an email address is needed for payment, but it is not stored anywhere in our system).
In case of problems - when sending a message via the application, an ID is attached with which we are able to know which questions were sent by you - your email address is in a separate support system and is not stored in SynappseHealth.
If you send a question via the web form, we save your email address in the system so that we can inform you when the answer is ready. The doctor cannot see your email address.
Unlike many platforms of this type - SynappseHealth does not allow all doctors to answer questions. The specialists working with us are thoroughly verified to ensure the best response quality.
We are not just a platform connecting patients and medical professionals - we provide a complete service. Questions are not answered by a random doctors but rather by those carefully chosen by us and with whom we have signed contracts.
At the end of each consultation, you can evaluate the answers. We analyze each case and are constantly improving the quality of our services.
We guarantee a response within 24 hours. As active physicians work on the answers, the average expected time ranges from several minutes to several hours.