A comprehensive framework for optimizing user acquisition and retention.
- AAARRR Funnel
- Awareness
- 💰 Paid
- 🤚 Virals
- 🔍 Organic Content & Community Flywheels
- 🧠 Thought Leadership & Authority Building
- ⚙️ Programmatic / Passive Growth
- 📈 Experimental / High-ROI Plays
- 📊 Revenue Metrics to Add
- Acquisition
- 💰 Paid
- 🔗 Conversion Infrastructure
- 🧪 Targeted Campaign Tactics
- 🧲 High-Intent Channels
- 🧠 Smart GTM Motion
- 🧠 Diagnostic Tip
- 📊 Revenue Metrics to Add
- Activation
- ⚙️ Product-Led Hooks
- 🧠 Smart Nudges & Reinforcement
- 💡 Learning + Context
- 📊 Data Visibility
- 🪄 Dev-centric?
- 📊 Revenue Metrics to Add
- Retention
- 🧭 Product Value Loop
- 👥 User Behavior Anchors
- 🔒 Friction to Leave
- ❤️ Community & Connection
- 🛎️ Support-Driven Retention
- 📊 Revenue Metrics to Add
- Revenue
- 🔼 Upsell & Expansion Levers
- 🧠 Pricing Strategy Inputs
- 📈 Revenue Acceleration Programs
- 🧲 Churn-to-Revenue Recovery
- 📊 Revenue Metrics to Add
- Referral
- 🔄 Viral Loops & Shareable Product Value
- ⚡ Trigger-Based Referrals
- 💬 Human Amplification
- 🧰 System Levers
- 📊 Revenue Metrics to Add
Awareness
organic (SEO, LinkedIn, Reddit), paid (SEM, Paid Ads), viral/social (Friends, Tiktok), and community-driven (Product Hunt, Hacker News) sources.
💰 Paid
- SEM / Paid Ads → Google Ads or keyword-targeted search engine campaigns bringing in intent-based traffic.
🤚 Virals
- X (Twitter) → Dev, tech, or crypto-savvy audiences. High virality if done right.
- TikTok → Casual, viral, creator-focused awareness. Depends on format and product.
- Hacker News → Dev/tech-focused virality. Posts must be novel or opinionated to gain traction.
🔍 Organic Content & Community Flywheels
- SEO Organic → Traffic from search queries, blog posts, landing pages, and indexed content.
- LinkedIn → B2B, thought leadership, product announcements. Strong for founder-led marketing.
- Instagram → Visual storytelling, best for creative tools or consumer products.
- YouTube → Long-form content, explainer videos, demos—great for evergreen awareness.
- Reddit → Authentic community-based awareness. Needs careful, value-driven posting—not spam.
- Medium → Content hub for thought leadership. Helps drive SEO + cross-channel value.
- Product Hunt → Launch-focused visibility for new features or products. One-time burst + long-tail SEO.
- Friends → Early users from your network, often helping in zero-to-one stage.
- Affiliate Program → Partners get paid to refer others. Adds scale without upfront spend.
- Website Impressions → Catch-all for traffic landing on your domain—tracked via Google Analytics or similar.
- Quora / Stack Overflow – Long-tail SEO gold if your audience is technical or problem-focused.
- Newsletter Sponsorships / Cross-promos – Partner with niche newsletters (e.g., TLDR, Dense Discovery).
- Communities (Slack/Discord) – Find niche spaces (e.g., IndieHackers, Designer Hangouts, RevOps Co-Op).
- Podcasts / Guest Appearances – Earned media that builds awareness and authority.
- Influencer Partnerships / Collabs – Especially effective in devtools, health, and creator spaces.
🧠 Thought Leadership & Authority Building
- Webinars / Livestreams – Combine education + top-funnel awareness.
- Conference Talks / Panels – IRL or virtual, these spark inbound if tied to real problems.
- Open Source Projects / GitHub Repos – If relevant, huge driver of bottom-up awareness.
⚙️ Programmatic / Passive Growth
- Free Tools / Side Projects – “Powered by” or “Try this tool” links can compound impressions.
- Badges / Widgets / Embeds – E.g., “Proudly built with X” on users’ sites.
- Directory Listings / AlternativeTo / G2 / Capterra – High-intent top-funnel if optimized well.
📈 Experimental / High-ROI Plays
- Cold Outbound (with content) – Not just selling, but awareness via personalized content.
- AI Chatbot Directories (e.g., FutureTools, There's An AI For That) – If relevant.
- Micro-viral stunts / Tweetstorms / Founder Threads – Manual but powerful.
📊 Revenue Metrics to Add
(Are people hearing about you?)
- Impressions by Channel
- Website Traffic (Unique Visitors)
- Branded Search Volume
→ Measures reach: SEO, social, PR, ads, etc.
→ Actual visits—not just views—across key entry pages.
→ Are people specifically looking for you? Strong signal of mindshare.
Acquisition
owned, earned, and paid entry points.
💰 Paid
- Retargeting → Ad-based follow-up to site visitors or bounced users. Reinforces brand until they return.
- Influencers → Paid or unpaid creators bringing in qualified leads via social proof and audience trust.
🔗 Conversion Infrastructure
- Sign-Up → Core conversion metric. Can be email, OAuth, or SSO-based. Tracked by cohort.
- Meeting Booked → High-intent lead conversion. Often from form > calendar > confirmation sequence.
- Landing Page → Conversion-focused page driving email capture or signups. CTA should match visitor intent.
- Cold Outbound → Email/DM outreach. Works well if you nail ICP, value prop, and offer. Needs tracking.
- Lead Magnets / Gated Assets – eBooks, templates, reports → lead capture before signup.
- Multi-step Onboarding Pages – Progressive disclosure can increase conversions.
- Free Trial / Freemium Offer – Key for SaaS or PLG motions.
- Chatbots / Live Chat – Convert hesitant traffic into leads or booked demos (e.g. Drift, Intercom).
- Calendly Embedded CTAs – Make “Book a Call” frictionless.
🧪 Targeted Campaign Tactics
- ICP Classification → Scoring or tagging leads to segment ideal customers from low-fit ones. Enables tailored nurture.
- Welcome Flow (Email/SMS) – First 24h post-lead is prime time for conversion.
- Exit-intent popups – Grab emails from leaving users.
- Product Demos / Mini-Tours – Videos, Looms, or embedded Walkthroughs.
- Retargeting by Funnel Stage – Different ads for “visited feature page” vs. “abandoned signup.”
🧲 High-Intent Channels
- Vertical Webpages → Tailored by industry or persona (e.g., “AI for Marketers”). Higher conversion if well-targeted.
- User-Generated Content → Case studies, templates, or testimonials created by users → attracts others.
- Hackathon → Event-based acquisition. If product-led, can convert users into long-term fans.
- Comparison Pages – "[X] vs [You]" pages convert ready-to-buy users.
- Review Site Traffic (Capterra/G2 clickouts) – Exploit warm intent via paid boosts or CTAs.
🧠 Smart GTM Motion
- Affiliate Program → Tied to awareness, but brings in qualified traffic directly to signup or offer page.
- Use-Case Pages per ICP – Not just vertical (already in), but job-to-be-done narratives.
- Founder-led Outreach – Still underused; converts well when done personally.
- Reverse Trials – Start with premium, downgrade after N days unless they pay.
🧠 Diagnostic Tip
Ask: What’s the clear handoff from awareness → signup/meeting?
- If SEO: is there a CTA-rich blog engine?
- If Influencers: is attribution tracked to a signup?
- If Cold: is messaging tied to urgency or pain?
📊 Revenue Metrics to Add
(Are they taking the first step?)
- Signups / Leads Captured
- Visitor-to-Signup Rate (%)
- Cost per Acquisition (CPA)
→ Absolute # of users who register, opt in, or request demo.
→ Measures landing page efficiency and intent match.
→ Paid channels: how much does each signup cost you?
Activation
⇒ Activation = time-to-value. Ruthlessly remove friction until “user gets why this is awesome.”
⚙️ Product-Led Hooks
- Onboarding Flow → Series of guided steps post-signup to help user complete setup. Can be modal, embedded, or full-page.
- “First Win” Milestone Tracking – Auto-check when a user hits success criteria (e.g., first project created, first data sent).
- Guided Product Tours (Tooltips, Walkthroughs) – Tools like Appcues, Userflow, or intro.js.
- Interactive Checklists – “Do this → do that → get value” gamifies onboarding.
- Changelog → Public list of feature updates or bug fixes. Shows product is alive and evolving.
🧠 Smart Nudges & Reinforcement
- NPS + Feedback Triggers – Ask “Was this helpful?” when users complete actions.
- Time-based Nudges – “Still need help with [X]? Let’s finish this now.”
- In-app Messages Based on Behavior – Personalize based on stuck points.
- Lifecycle Emails → Triggered emails based on behavior. E.g., “You haven’t finished onboarding,” “Try feature X next.”
💡 Learning + Context
- Support → Live chat, email, or ticketing. Helps unblock early users and prevent churn.
- Use Case Recipes / How Others Did It – Frame value using other users’ wins.
- Office Hours / AMAs – Low-lift, real-time support = faster unblock.
- AI Copilots (if relevant) – Generate first action, fill gaps, auto-guide.
- Webinar → Live or recorded session helping users understand product value or unlock first use case.
- Documentation → Help articles, API docs, setup guides. Essential for self-serve onboarding or dev-heavy tools.
- Templates → Pre-built use cases or starter kits to help users get value faster (esp. for productivity or dev tools).
📊 Data Visibility
- Progress Dashboards / Setup Completion Bars – Show what’s missing.
- Product Usage Highlights – “You’ve sent 42 events this week—nice!”
🪄 Dev-centric?
- Sandbox Environments – Safe playgrounds for APIs, integrations, or workflows.
- Instant Templates / One-click Deploys – For devtools or infra: skip config hell.
📊 Revenue Metrics to Add
(Are they getting value fast?)
- Time to First Value (TTFV)
- % Users Reaching Activation Milestone
- Onboarding Completion Rate
→ How fast users reach their first “aha” moment (e.g., project created, file uploaded).
→ E.g., 70% of signups complete onboarding and create first asset.
→ Who actually finishes what you ask? Dropoff here kills growth.
Retention
Retention isn’t just reminders—it's about habit formation and ongoing perceived value.
⇒ Making value a habit. You’re halfway there—just make it continuous, personal, and predictable.
🧭 Product Value Loop
- Usage-Based Nudges – “You haven’t used [key feature] in a while.”
- Dynamic In-App Tips – Based on activity level or last feature used.
- Weekly Activity Summaries – Reinforce value and FOMO: “You saved 12 hours this week.”
👥 User Behavior Anchors
- Saved Projects / Drafts / Sessions – Give users a reason to return with intent.
- Personalized Dashboards – Let them see their own wins (metrics, milestones).
- Collaborator Invites – “Bring your team” = stickier engagement.
🔒 Friction to Leave
- Session Continuity / Cross-Device Sync – Helps devtools, SaaS, productivity.
- Soft Lock-in via Integrations – e.g., “connected to Slack, Stripe, etc.”
- Data Portability but Only on Plan X – Careful with ethics here.
❤️ Community & Connection
- Power User Recognition / Badges – People stay where they feel seen.
- Customer Advisory Board / Beta Groups – Build ownership.
- Seasonal Events / Themes – Create rhythm: monthly challenges, contests.
🛎️ Support-Driven Retention
- Churn Catch Flow – Trigger “What went wrong?” → fast recovery offer.
- Proactive Support Touchpoints – Detect early signs of drop-off: “Need help?”
📊 Revenue Metrics to Add
- Day 1, 7, 30 Retention
- Feature Stickiness: % users using core feature N times in X days
- Cohort Analysis by segment (plan, source, use case)
Revenue
⇒ Conversion + expansion + retention loops. You’re only covering the "measure" part now—add the systems to grow it.
To drive revenue, you need levers—tactics that increase conversion, upsell, expansion, and pricing power.
🔼 Upsell & Expansion Levers
- Usage-Based Paywalls – “You’ve hit 80% of your quota” → upgrade now.
- Feature Gating / Tiered Value – Lock high-value features to upper plans.
- In-App Upgrade Prompts – Smart nudges based on usage (e.g., “You’d benefit from X”).
- Add-ons & Seats Model – Encourage expansion without friction.
🧠 Pricing Strategy Inputs
- Plan ROI Calculator – Help users justify the upgrade.
- A/B Test Pricing Pages – Copy, layout, anchor plans, etc.
- Persona-Based Plans – Customize pricing to segment: solo, team, enterprise.
📈 Revenue Acceleration Programs
- Sales-Assisted Motions (if high ACV) – Add AE or BDR touch for enterprise.
- Trial → Paid Upgrade Flow – Highlight ROI achieved during trial.
- Annual Plan Pushes – With limited-time discounts or added perks.
🧲 Churn-to-Revenue Recovery
- Downgrade Offers Instead of Cancelling – “Pause your account” or “Pay what you want.”
- Automated Win-Back Campaigns – “Here’s what’s new—come back for 30 days free.”
📊 Revenue Metrics to Add
- LTV:CAC ratio
- Expansion Revenue %
- Gross Revenue Retention (GRR)
- Attach Rate (if you have multiple products)
Referral
🔄 Viral Loops & Shareable Product Value
- “Made with [Your Product]” Badge / Footer – Like Notion, Figma, Webflow. Passive but powerful.
- Share-to-Use Features – Gated perks unlocked only by sharing or inviting (e.g. Loom’s referral unlocks).
- Built-in Public Pages / Portfolios – Let users publish and share content made with your product.
⚡ Trigger-Based Referrals
- Post-Success Triggers – After a key event: “Got value? Share it!” (e.g., “Build launched? Share it.”)
- Milestone-Driven Rewards – Invite 3 → get X. Built into user growth path.
- “Invite your team” CTA in dashboard – Especially sticky in SaaS and PLG.
💬 Human Amplification
- Founder Ask – “We’re a small team, your share matters. Help us grow?”
- Case Study Sharing Toolkit – Make it easy for users to write about their success.
🧰 System Levers
- Referral Leaderboard – Gamifies referrals inside your community.
- UTM links for every user – Trackable, incentivized, and visible for power users.
📊 Revenue Metrics to Add
- Viral Coefficient (k-factor)
- Referral Conversion Rate (% of ref invitees who activate)
- Top Referrers → funnel them to ambassador tier