Automated Airline Compensation

1. Problem/Opportunity❓

The Problem/Opportunity: Air travel is one of the wonders of the modern age. Today almost anyone can fly anywhere in the world in a few hours. But air travel isn’t all sunshine and rainbows.

We’ve all been on the receiving end of delayed flights, cancelled flights and so on. And when you do eventually get to your destination the last thing you want to do is fight an airline over a few dollars. So let’s build software to do that automatically.

Market Size: The aviation software market size was valued at $10bn in 2023

2. Solution ✅

The Idea: An app that automates and simplifies the process of claiming compensation from airlines for flight delays, cancellations or other issues

How it Works:

• Users download the app, enter their details and connect up their email to the platform
• The app grabs any upcoming flight data from your email and monitors it for delays or cancellations. If a delay or cancellation is detected using publicly available flight information the platform performs an instant, automatic assessment of compensation eligibility based on relevant laws
• The app pre-fills claim forms using passenger and flight data which is imported from your and submits the form to the airlines on behalf of users
• Finally the app provides real-time updates on your claim status

Go-to-market: Start by testing it out with people who travel a lot

Business Model: Transaction fee (a % of the refund passengers receive)

Startup Costs: This is a pretty complex software build. You’ll need a team of some skilled engineers (or one 10x engineer) to get this off the ground

Competitors: There are plenty of claims apps out there but none of them have nailed the end-to-end automation of this process. Nail that and the market is yours.

3. How You’ll Get Rich 💰

Exit Strategy: You could sell this to a large software business in the airline sector, like Skyscanner