Botsonic is an AI-powered platform that offers customer service and employee experience automation. It provides virtual assistants for various industries, such as education, real estate, healthcare, retail, hospitality, and travel. With Botsonic, businesses can resolve customer inquiries, enhance workplace efficiency, and drive sales through conversational commerce. The platform supports multiple languages and integrates with various channels. Security is prioritized, with data encryption and segregation, audit logs, and compliance with GDPR and SOC 2 Type 1. Botsonic is model-agnostic, utilizing multiple AI models for optimal performance and reliability.
Botsonic
Leverage your data to instantly resolve 70% of user inquiries with precise, verifiable responses,
and deliver authentic customer experience in over 50 languages across various channels.
TRUSTED BY 5,000+ TEAMS
Transform your business withβAI-powered automation
AI Copilots trained on your Data
How various industries
are already using Botsonic
Education: Virtual Campus Copilot
Botsonic acts as an always-on virtual campus guide, helping students navigate course options, registration processes, and campus resources, dramatically improving the student experience.
Real Estate: AI Property Assistant
Botsonic enables real estate agencies to provide instant property details, schedule viewings, and offer personalized buying advice, enhancing customer engagement and sales efficiency.
Healthcare: Virtual Health Advisor
AI agents powered by Botsonic provide patients with information on treatments, schedule appointments, and help with prescription management, thereby elevating patient care.
Retail: AI Shopping Assistant
Botsonic revolutionizes online shopping experiences by providing personalized product recommendations, handling transactions, and offering post-purchase support.
Hospitality: Concierge AI Copilot
Botsoinc delivers a tailored concierge experience for guests by managing bookings, answering FAQs about amenities, and offering local recommendations.
Travel: Interactive Travel Planner
Botsonic provides travellers with interactive planning assistance, real-time itinerary adjustments, and local insights to ensure a seamless travel experience.
24x7 Customer Support
Resolve 70% of customer questions. Instantly.
Train instantly on your
support content
Serve global customers
in 50+ languages
Integrate on the web,
WhatsApp, SMS, and
other channels
Automatically
measure resolutions
Seamless live agent
handoff for complex queries
Understand the impact
on key metrics like CSAT
Automated Employee Support
Enhance Workplace Efficiency
and Morale. Effortlessly.
Empower your workforce
by enabling instant
access to information
Easy access to HR and
company resources
via any device
Accelerate onboarding with
personalized learning paths
Automate workflows acrossyour business systems
Navigate time-off, benefits,
and payroll effortlessly
Support employees in
their native language
AI-Enhanced Conversational Commerce
Revolutionize Customer Engagement
and Drive Sales
Engage customers
with personalized
recommendations
Provide support and
upsell services across web,
mobile, and social media
Expand your market
reach with multilingual
sales support
Reduce operational
costs by up to 60%
Automate and streamline
the shopping experience
on any platform
Generate high-quality leads
through intelligent interaction
How it works
Upload your data, train your AI agent, customize its style to match your brand, and add it to your website in under five minutes.
1. Import Your Data & Train Your AI AgentUpload your files (PDFs, Word documents, Excel spreadsheets), add your website, or sync directly from platforms like Google Drive, Confluence, and Notion. Botsonic will understand your data and instantly train your AI agent.2. Customize Behavior & Appearance3. Embed on Your Website4. Integrate with Your Tools5. Monitor Conversations & Gain Insights
Seamless Integration,Endless Possibilities
Connect Botsonic to Your Favorite Tools on Both Ends, Facilitating
a Flow of Information That Enhances Customer Experience.
Security First, No Training on Your Data
Security is at the core of Writesonic. Our platform uses robust safeguards to protect your data and preserve the confidentiality and integrity of your workspace.
Data encryption
Data & chats at rest is encrypted with AES-256. Data in transit is encrypted with TLS 1.3 using AES-256.
Data segregation
Data is separated by workspace and organisation using row-level access mechanisms.
Audit logs
All operations are monitored, recorded and can be analysed in great detail at any time.
Redaction of sensitive information
Data & chats at rest is encrypted with AES-256. Data in transit is encrypted with TLS 1.3 using AES-256.
Custom data retention
Decide yourself how long we should retain your chat and company data.
Zero-Retention
Data Policy for LLMs
Writesonic only uses models where the input data is not used for re-training of the models.
Audits & Certificates
SOC 2 Type 1
(Type 2 is coming soon)
Writesonic is SOC 2 Type 2 compliant, demonstrating our commitment to secure data management and adherence to rigorous, verified security protocols.
GDPR Compliant
Writesonic protects your data with secure processing practices and offers tools to exercise your GDPR rights effectively.
HIPAA (coming soon)
Writesonic aligns with HIPAA requirements, ensuring the protection of health information through stringent security measures and compliance practices.
We are Model Agnostic
Writesonic is model-agnostic, i.e., we are not dependent on one LLM provider. Our proprietary AI Model Gateway, called GPT Router dynamically routes between multiple AI models, thus speeding up responses and ensuring the best quality output as well as non-stop reliability.
