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Betafi: Bring the Voice of Customer into Product Development

Created
Feb 5, 2024 7:25 AM
AI keywords
Feedback CollectionInsights SharingUsability Testing
AI summary

Betafi is a tool that helps capture, organize, and share customer feedback from conversations efficiently. It integrates with various tools like Zoom, Miro, Figma, FigJam, Google Meet, and Notion to streamline the feedback collection process. Users can easily tag and categorize feedback, create video clips, and share insights with their teams. Betafi also offers features like automatic transcription, translation, and building an insights repository. It has been praised by teams for reducing iterations, saving time, and improving user interviews and research projects.

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Betafi

URL
https://www.betafi.co/?ref=producthunt
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Betafi helps you to easily capture, organize, and share impactful feedback from customer conversations in a fraction of the time.

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Betafi helps you collect and share feedback using your favorite tools

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Zoom & Miro

Capture important highlights of your Zoom meeting by taking timestamped notes within your interview questions. Then export notes auto-grouped by questions to Miro so you can quickly categorize them into themes.

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Figma & FigJam

Bring Figma prototypes to Betafi to uncover usability issues. Make short video clips of the user’s moments of struggle or joy with your designs, bring these clips to FigJam to review, and fix them along with your team.

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Google Meet & Miro

Instantly tag impactful feedback as it emerges during your Google Meet call, and then export notes auto-grouped by tags to the Miro board to quickly organize them into themes.

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Betafi & Notion

Do feedback calls on Betafi and invite observers to help you take timestamped notes and tag insights. Create clips of key moments, and embed them in the Notion report to share them with the broader product team.

Loved by teams who believeYou ≠ User

Betafi has helped us reduce the number of iterations it takes to get a feature right.

Rishabh Srivastava ‍CEO & Co-founder of Defog.ai

Betafi is helping me cut down 2-3 days of unnecessary busy work for my research projects.

Arnab Bose ‍Strategist, Plum Insights & Strategy

With Interview Scripts built in, Betafi removed the friction of asking questions during a User Interview.

Ivy Hayler ‍Product Designer & UX Researcher, ADDX

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Clip and share key user insights

Get quick buy-in from your team by sharing insights in the voice of your users. Easily embed clips in tools like Notion, Slack, and more.

Translation of the transcript

Get an automatic transcript in "Hinglish", Chinese, Bahasa, or 30+ languages, and then translate the transcript to English, Spanish, or your native language.

Build your insights repository

You can create a takeaway whenever you come up with a key insight, and add more evidence for this insight as it is repeated in other calls, so that the frequency is automatically captured.

Upload your existing audio/video user calls

You can upload the recording of any historic user conversation to get an automatic transcript. Then add notes or clip videos from the combined recording and transcript.

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Made with Notion, Published on Super - 2026 © Stephane Boghossian

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