Superchat is a comprehensive messaging solution for businesses that enhances customer relationships through features like WhatsApp newsletters, automations, and a universal inbox. It enables efficient teamwork, real-time collaboration, and offers tools for personalized communication, AI chatbots, and analytics to improve customer engagement and streamline processes. The platform is user-friendly and GDPR compliant, providing a powerful channel for effective customer communication.
Superchat
Build loyal customer relationships, send & automate newsletters, sell products, answer questions - everything is possible with Superchat.
No credit card required
4.8 Stars
275 Reviews
Your complete solution for effective customer communication
- Inbox
- WhatsApp Newsletter
- Automations
- Webchat
- Integrations
Efficient teamwork
Collaborate more efficiently by managing all messages centrally and responding quickly to customer inquiries.
All in view
Get a clear overview of all channels in one place and never miss an important message again.
Easy to use:
Enjoy an intuitive interface that is immediately usable without training and makes your workday easier.
WhatsApp is the direct line to your customers
Your message in your customers' pocket: Use Messenger to create authentic relationships that lead to sustainable success.
Get closer to your customers via WhatsApp Business
Offer your target audience the most intuitive digital communication channel there is. Your customers can easily reach you via chat and your messages are received where they are seen.
WhatsApp Business chat notification
WhatsApp Business chat illustration
Work on messages as a team
Communication and collaboration in real time? You use WhatsApp with several employees.
Team chat illustration
WhatsApp Business 100% GDPR compliant
Made in Germany: Developed and hosted in Germany.
The right channel for every use case
Chat with leads, customers, associates or job candidates.
All in one chat illustration
“By using Superchat and WhatsApp Business, we doubled the conversion rate of qualified loan inquiries to 60%.”
Kevin Kählitz
Duratio GmbH
Newsletter? Only with WhatsApp.
Poor newsletter conversions? Not with WhatsApp.
Create and send out personalized newsletters with just a few clicks via the world's most popular messenger.
Newsletter illustration funnel
Newsletter illustration phone
Intuitive toolbox for automations
Create intuitive automations and authentic chatbots to deliver outstanding customer experiences via chat.
- Sales support around the clock.Automate your sales process by requesting important information in advance and automatically assigning leads to the appropriate contacts.
- Easily segment your WhatsApp newsletter subscribers.
- Automations that support your customer service.
- Automated recruitment processes via WhatsApp.
“Superchat is the key component in our customer communication. With WhatsApp, we have a new and powerful channel at hand. At the same time, we can connect other software solutions and send automatic WhatsApp messages.”
Thomas Völker
Allianz Generalvertretung Völker Finance
Automate your chats with our AI chatbot
Experience the power of artificial intelligence in your business, integrated into every messenger. Answer customer queries around the clock so convincingly that your customers won't even realize they're talking to an AI chatbot.
Simple setup in minutes instead of hours
Design your personal AI chatbot in a flash - without any programming knowledge.
Available anytime and anywhere you need it
Guarantee your customers first-class support, regardless of the time and channel.
Full control, at all times, without compromises
You can personally intervene in the conversation at any time and remain in control at all times.
One inbox. All channels. And so much more.
Redefine how you communicate with your customers and collaborate within your team. With Superchat, you redesign your communication.
Universal inbox
One login for all channels. Never miss a message again, no matter how your customers reach you.
Universal inbox illustration
Mobile app
Mobile app screenshot
Webchat
Turn your website into a conversation starter - simple and fuss-free. Give your customers the support they're looking for, right when they need it.
Webchat screenshot
Reviews
Collecting reviews has never been easier. Manage and collect new online reviews with Superchat.
Google reviews illustration
Analytics
Gain clarity about the communication activities between your team and your target group.
Team Chat
Good communication starts with your team. Communicate directly with team members in Superchat.