Syncly is a customer feedback platform that centralizes and categorizes customer interactions to identify and address negative experiences, thereby minimizing churn. It utilizes AI for actionable insights, dynamic sentiment analysis, and simplified reporting, allowing businesses to engage customers effectively and integrate seamlessly with existing tools.
Syncly
Surface hidden customer pains, effortlessly
Centralize all customer feedback, and instantly categorizes and reveals the underlying drivers of negative customer experience across user journey to minimize churn.
Trusted by true customer experts
Become a true customer expert
Implement AI to get product and operations insight
based on everyday customer interactions
AI-powered Insights
Actionable insights without manual tagging
Still tagging customer feedback manually?
Let Syncly AI surface real customer issues across chats, emails, reviews, calls, and surveys by automatically categorizing them.
Dynamic sentiment analysis
Engage customers at the right moment
Prevent churn
Identify negative sentiment changes across the user journey all the way to the customer level. Take proactive and timely actions to prevent churn.
search ai
Got customer questions? Syncly's got the answers!
Just ask Syncly AI. Get answers for all your customer related questions in seconds with data.
reporting simplified
Customize dashboards with purpose Share it across teams
No more wasting time putting together weekly VoC report. Easily monitor trend and share visualized customer insight to align teams quickly, take more action.
One-click integration
Establish a single source of truth for all your customer touch points.
Integrate your favorite tools with a single click.
